• We are looking for service desk engineer for one of our client location.Knowledge on Outlook Configuration , PST, OST, Profile recreation in Outlook Microsoft Office Pro Plus installationKnowledge on OS installation of Windows 10 & Windows 11 Required Candidate profile Exp:0 to 1 yrs Location:Mysore Karnataka Hindi,English language must Java and Basic Software Installation Basic Knowledge of VPN and Citrix

Skills highlighted in blue are preferred key skills

Provide technical support and troubleshooting for IT systems and software within the diagnostic center. Install, configure, and maintain hardware and software systems. Respond promptly to IT-related issues and queries, ensuring minimal disruption to operations. Collaborate with other departments to ensure seamless IT integration and functionality. Maintain accurate records of IT issues and resolutions, and prepare reports as required. Assist in the implementation of IT projects and updates to improve system efficiency.Skills Proficient in Hardware and Software Troubleshooting Expertise in Network Configuration and Management Strong Knowledge of IT Security Protocols Competent in Database Management and Support Ability to Provide Remote IT Support SolutionsRequired Qualifications Bachelors degree in Information Technology, Computer Science, or a related field. Certification in IT support or related IT certifications (CompTIA, CCNA) is preferable