Process Associate
Shiv Infosystems
Shiv Infosystems
3L – 4L / yr Full time/Permanent Less than 1 Year Day Shift Hybrid Bengaluru
Posted 33 days ago  
Job highlights
  • Graduate with knowledge in Core Technical Support, infra, Storage, Service Desk, and ITIL Provide technical support via voice and chat, troubleshoot hardware/software/network issues, handle tickets and service requests as per SLAs
Key skills
Journalism Communication Computers Mass Communication IP BHM SOL English ISC Hotel Managment

Skills highlighted in blue are preferred key skills

Job description

Graduate with knowledge in Core Technical Support, infra, Storage, Service Desk, and ITIL

Provide technical support via voice and chat, troubleshoot hardware/software/network issues, handle tickets and service requests as per SLAs

Graduate with knowledge in Core Technical Support, infra, Storage, Service Desk, and ITIL

Provide technical support via voice and chat, troubleshoot hardware/software/network issues, handle tickets and service requests as per SLAs

Graduate with knowledge in Core Technical Support, infra, Storage, Service Desk, and ITIL

Provide technical support via voice and chat, troubleshoot hardware/software/network issues, handle tickets and service requests as per SLAs

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About the company
Shiv Infosystems
Exclusive immediate-hire listing on ZeroNoticePeriod

Our client is a BPO with more than 20000 employees across India

Mode of interview
CV Screening Technical Assessment HR Interview
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